We’re back from Dreamforce12, and what a week we had! Between the hands-on sessions, the product announcements, and seeing the creative ways organizations of all sizes are implementing CRM, Social Communities, and Business Practices, we came back more jazzed than ever. The big question is “What’s next”?
They say you can either ask for help, or poke around until you figure things out for yourself. Since Miss The Iceberg’s main goal is to help Salesforce Administrators and Implementers be more successful, we decided to make things easier on ourselves and work with a social media expert and teacher for our launch. We turned to Candice Barber (@trainandeducate) to get us off on the right foot.